Privacy policy

Effective Date: 09/06/2025

Welcome to Country and Wild Stays (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with us or use our website.


1. Who We Are

Country and Wild Stays offers holiday let properties in natural and rural settings. This Privacy Policy applies to all services provided via our website countryandwild.co.uk , email communications, and booking platforms.


2. Information We Collect

We collect the following types of information:

Information You Provide to Us:

  • Full name

  • Email address

  • Phone number

  • Booking information

  • Payment details (processed via secure third-party platforms)

  • Special requests or communication you send us

Information We Collect Automatically:

When you visit our website, we automatically collect some data through cookies and similar technologies:

  • IP address

  • Browser type and version

  • Pages viewed and time spent on the site

  • Device type and operating system


3. How We Use Your Information

We use your information to:

  • Manage bookings and reservations

  • Communicate with you about your stay

  • Send important updates or confirmations

  • Personalise your experience

  • Improve our website and services

  • Comply with legal and regulatory obligations


4. Cookies and Tracking Technologies

We use cookies on our website to enhance your browsing experience and collect analytics. Cookies help us:

  • Understand how you use our website

  • Improve site functionality and performance

  • Remember your preferences

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of our website.


5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, email services, booking platforms)

  • Legal or regulatory authorities if required by law

  • Other parties with your explicit consent

All third parties are required to handle your data in compliance with applicable privacy laws.


6. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is completely secure.


7. Your Data Rights

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw your consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

Info@countryandwild.co.uk


8. Children’s Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: Info@countryandwild.co.uk

Address: The old workshop, Bradford rd, youlgrave, DE451WG